What documents do I need to rent a car? To rent a car, you will need a driver's license, passport or national ID card, and a valid payment method. If your license is not in the Roman alphabet, you may need an International Driving Permit (IDP).
Is there a minimum age requirement to rent a car? Yes, the minimum age to rent a car is 23 years old. Some car categories may have higher age restrictions.
Do I need to leave a deposit? A security deposit may be required depending on the type of car and insurance plan chosen. The deposit is fully refundable upon return of the car in the agreed condition.
What insurance options are available? All rentals include Third Party Liability Insurance (TPL). Additional options such as Collision Damage Waiver (CDW) and Super Collision Damage Waiver (SCDW) are available for additional protection.
Can I change or cancel my reservation? Yes, reservations can be changed or canceled. Free cancellation is possible up to X hours before the start of the rental period. Late cancellations may be subject to a fee.
Is there a mileage limit? Most rentals have unlimited mileage, but some vehicle categories may have restrictions. Please check the rental terms and conditions for details.
Can I return the car to a different location? Yes, we offer one-way rentals. Please check with our team to confirm availability and any additional charges.
Can anyone drive a rental car? Yes, but all additional drivers must be listed on the rental agreement and meet the eligibility criteria.
What happens if I return the car late? Late returns may result in additional fees. If you expect a delay, please contact our team as soon as possible.
What should I do in the event of an accident or breakdown? In the event of an accident, contact the police and our support team immediately. In the event of an accident, we offer roadside assistance – please contact us for assistance.
If you have any other questions, contact our customer support team!